How do I reload value on gift card my customer already has?

To reload a gift card, simply follow these steps:

For plastic gift cards:

1. Open the Gift Cards app on your Clover device
2. Select the Reload button
3. Select the Swipe Card button or manually enter the number
4. Enter the value the customer wants to add to the gift card
5. Complete the checkout process
6. A receipt with the new balance will print for your customer

For digital gift cards: (if applicable)

1. Open the Gift Cards app on your Clover device
2. Select the Reload button
3. Select the Scan Card Barcode button or manually enter the number
4. Scan the gift card barcode from the customer’s phone
5. Enter the value the customer wants to add to the gift card
6. Complete the checkout process
7. A receipt with the new balance will print for your customer

Please note, legacy program gift cards and gift cards with store credit are not reloadable and transaction fees apply to reloads.